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Ordering and Shipping

How do I order Visbiome? Where can I buy Visbiome?

Visbiome is available without a prescription, but it is a medical food which must be used under the supervision of a physician. Visbiome can be ordered online at www.Visbiome.com or over the phone by calling 844-FIT-GUTS (348-4887).

How do I order Visbiome Extra Strength GI Care?

Visbiome Extra Strength GI Care is a medical food that is dispensed only by prescription. Visbiome Extra Strength GI Care can be special ordered through most pharmacies or ordered directly through ExeGi Direct. Visit www.Visbiome.com to Request Autho

Why is Visbiome stored cold (refrigerated)?

Visbiome is refrigerated to protect the high potency live bacteria from excessive heat during storage. The Visbiome strains can be exposed to warm conditions for brief periods of time and are even stable at room temperature for up to a week. High tem

Why is Visbiome shipped cold?

Many of the leading products on the market claim to be “shelf stable.” However, the secret many probiotic companies don’t like to discuss is that most probiotic bacteria will die if exposed to excessive heat during transit.  In-transit temperature sp

What is my product arrives at room temperature?

Does my local pharmacy stock Visbiome?

Yes, some pharmacies do stock Visbiome, but most will require 1-3 days to special order the product from local wholesalers. Please provide the following product code to your pharmacist:Visbiome Advanced GI Care - 30 Pack – 69355-0412-02Visbiome GI Ca

What are the shipping options?

What are the product codes for Visbiome?

Visbiome Advanced GI Care - 30 Pack – 69355-0412-02Visbiome GI Care Capsules - 60 Count – 69355-0412-03Visbiome Extra Strength GI Care - 30 Pack – 69355-0516-01

Standard Shipping policy

Visbiome ships anywhere in the United States. FREE standard shipping is the default option for online orders. Free Shipping (Excluding Alaska, Hawaii, Puerto Rico, and the Virgin Islands). Standard shipping orders are generally delivered in 2-3 days

Expedited Shipping policy

Expedited shipping is available Monday-Thursday for orders placed by 12 noon EST. Any orders placed after the cutoff for the week will ship on the next available shipping day, usually a Monday (excluding holidays). Expedited Shipping Options. When di

Does Visbiome provide any discounts?

We offer several opportunities for saving when you order Visbiome (available in the US only).  BUNDLE DISCOUNTS: ** We offer volume pricing when a 2-pack or 4-pack of the same product is purchased. (except Visbiome Extra Strength) DISCOUNT CODES:  **

How do I set up a subscription order of Visbiome? (Automatic Shipments)

Where can I purchase Visbiome® outside of the US?

Visbiome can not be shipped outside the US or Canada.

Can Visbiome be purchased in other countries?

Thank you for your interest in Visbiome. Currently, Visbiome is available for purchase and is shipped within the United States and Canada only. Our United States website is visbiome.com and our Canadian website is visbiome.caThe De Simone Formulation

Can I use my HSA/FSA card to place an order?

Visbiome is an eligible purchase via various medical accounts (e.g. HSA/FSA/MSA, etc.). However, Visbiome is classified as a medical food. Certain card providers will decline the purchase when placed through us, ExeGi Pharma the makers of Visbiome si

How is Visbiome shipped?

Visbiome is shipped by FedEx.

Is there any way to return the ice packs used to keep the product cold?

How do I change the date of my next subscription order?

How to Adjust Your Shipping Date:Log in to your account.Under my account, click on: “manage your subscriptions.”Update your next shipping date by clicking on the existing date. A calendar will appear where you can select your new date.⚠️ IMPORTANT: C

Can Visbiome be shipped outside of the US and Canada?/ International shipping

Visbiome cannot be shipped outside of the US or Canada.  The products we ship are structured to make it to destinations within the United States and Canada only.