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General Questions

What is the most important information I should know about Visbiome®?

Visbiome® is a medical food intended for the dietary management of dysbiosis associated with irritable bowel syndrome (IBS), ulcerative colitis (UC), antibiotic associated diarrhea (AAD), ileal pouch management, and hepatic encephalopathy (HE). This

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The Visbiome Capsules bottle has a new look, is the product the same?

Yes! Visbiome GI Care Probiotic Capsules is the same product as Visbiome Probiotic Capsules, we have refreshed the packaging to help consumers identify the best Visbiome product for their individual needs.Visbiome GI Care Capsules contain the same hi

My Visbiome Advanced GI Care seems to mix more easily, and it tastes a little different – is there some change to the product?

Visbiome Advanced GI Care contains the same historic De Simone Formulation probiotic blend as an active ingredient. We recently updated the inactive ingredient from corn starch to maltose. The improvement makes the product much easier to mix into wat

How can I travel with Visbiome?

Visbiome is stable at room temperature for up to one week without compromising its potency. We recommend keeping it in your carry-on bag while traveling and refrigerating it promptly upon arrival at your destination. Please let us know if you have an

What are the strains and ingredients in Visbiome®?

Primary Ingredients / Strains:Lactobacillus acidophilus DSM24735/SD5212Lactobacillus plantarum DSM24730/SD5209Lactobacillus paracasei DSM24733/SD5218Lactobacillus delbrueckii subsp. bulgaricus* DSM24734/SD5210Streptococcus thermophilus DSM24731/SD520

Do I need a prescription to buy Visbiome?

No prescription is required for Visbiome GI Care Capsules and Visbiome Advanced GI Care Packet; however, Visbiome should always be used under the supervision of a healthcare provider. Visbiome Extra Strength GI Care is a medical food which is dispens

Gluten, Halal, Kosher, and Dairy Status

Visbiome is lactose-free, gluten-free, non-GMO, and kosher-certified. VISBIOME contains milk. Some milk components are used as a fermentation nutrient. Trace amounts of milk protein may be present in the finished product. Lactose Status – VISBIOME is

What are Visbiome® GI Care capsules made of?

The capsules which contain Visbiome are made of hydroxypropyl-methylcellulose (HPMC) which is 100% vegetable cellulose and meets the strict dietary needs of consumers who choose a vegetarian lifestyle.

Is Visbiome an FDA-Approved Drug?

Visbiome® is a medical food as defined by the Orphan Drug Act and additional FDA regulations. Visbiome is not an FDA approved Drug.

What is the difference between Visbiome GI Care and Visbiome Extra Strength GI Care?

Visbiome is available in a powder and capsule format with 900 billion, 450 billion and 112.5 billion bacteria per dose respectively. Visbiome Extra Strength GI Care contains a higher concentration of bacteria (900 billion bacteria per packet) and is

Should Visbiome be taken with or without food? What time of day should I take Visbiome?

Probiotics are often recommended to be taken in the morning on an empty stomach. However, there is not a recommended time of day to take Visbiome.  The decision of when to take it is based on your personal preference. However, it is always advisable

Is Visbiome reimbursed by insurance?

Visbiome may be covered by some insurance providers and managed care organizations. Please consult with your insurance provider or managed care organization. Customers who do not receive insurance coverage or do not wish to seek coverage may purchase

Where is Visbiome manufactured?

Visbiome is manufactured in the United States.

Is Visbiome available in Canada?

Yes, Visbiome is available for purchase in Canada. Visit our Canadian website: www.Visbiome.ca or call 844-GUT-HEAL (844-488-4325) to learn more.

Does Visbiome contain Genetically Modified Organisms (GMOs)

No, Visbiome does not contain any GMOs. All versions of Visbiome are non-GMO.

How can I make changes to my subscription? (Pause/Skip/update address/update payment, etc.)

Please make sure to update all future orders based on the selected date.

How should Visbiome be stored?

Visbiome should be stored under refrigeration. Store at (36-46°F, 2-8°C). Visbiome should not be frozen.Visbiome is stable at room temperature for up to one week without adversely affecting potency.

Is the GI Care Capsules the same product as the Visbiome High Potency Capsules?

Visbiome GI Care Probiotic Capsules is the same product as Visbiome Probiotic Capsules, we have refreshed the label to help consumers identify the best Visbiome product for their individual needs.

What is the difference between the Human Visbiome GI Care Capsules and the Visbiome Vet Capsules?

Is Visbiome Unflavored the same as the Visbiome Advanced GI Care?

Is Visbiome Unflavored the same product as the Visbiome Advanced GI Care?

How long is Visbiome good for if kept refrigerated?

Provided Visbiome is stored under refrigeration, Visbiome will maintain potency for up to two years from the date it is manufactured. Each box or bottle will have the expiration date on the label as well.

Does Visbiome survive in the stomach acid?

The bacteria species found in the De Simone formulation in Visbiome are variable pH resistant as their metabolic processes produce lactic acid, which allows them to survive in much lower pH like that of the human stomach. Studies show that an enteric

Is Visbiome GI Care Capsules the same as the Visbiome Vet Capsules?

Can Visbiome be stored in the freezer?

Temporary exposure to frozen temperatures will not adversely impact the potency of Visbiome. We do not recommend long-term storage of Visbiome in the freezer to  avoid continuous freezing and thawing of live bacteria.

Does Visbiome help with constipation?

Our clinical data is predominantly in the diarrhea subset of IBS. With that said, there are some licensed healthcare providers that may recommend Visbiome for constipation because of the bacteria present in Visbiome, that might be helpful. This howev

How long is Visbiome good for? Expiration Date

Provided Visbiome is stored under refrigeration, Visbiome will maintain potency for up to two years from the date it is manufactured. Each box or bottle will have the expiration date on the label as well.

Can Visbiome be used to maintain good gut health?

Typically, for general gut support in healthy individuals we recommend you discuss the use with your licensed healthcare provider. While there are some patients who may integrate Visbiome as a general probiotic, it is not part of our intended uses. T

Is Visbiome still good if left unrefrigerated?

Visbiome can be left outside of refrigeration at room temperature for 7 days and still have full potency.

How many mg are in the Visbiome GI Care capsules?

Each individual capsule of Visbiome GI Care Capsules contains 722 mg (this includes the powder and the capsule shell itself)

How can I get a receipt/invoice for my order?

Why is my Visbiome powder clumping?

Mixing Visbiome Powder with liquids may sometimes result in clumping. We recently eliminated all synthetic processing aids from our formula to keep our product as clean and pure as possible. While some probiotic powders include synthetic ingredients

Does Visbiome contain a Prebiotic? Do I need to take a Prebiotic along with Visbiome?

No, Visbiome does not contain any prebiotics. Visbiome contains 8 strains of probiotic bacteria.Most people receive sufficient amounts of prebiotics in their diet as prebiotics are present in many common foods such as garlic, onions, bananas, apples,

How long can Visbiome be left outside of refrigeration? How long can Visbiome be unrefrigerated?

Visbiome can be left outside of refrigeration at room temperature for up to 7 days and still have full potency.

What is the best time of day to take Visbiome?

Probiotics are often recommended to be taken in the morning on an empty stomach. However, there is not a recommended time of day to take Visbiome.  The decision of when to take it is based on your personal preference. However, it is always advisable

Should Visbiome be taken with or without food?

Visbiome can be taken with or without food.  It can be mixed into 3-6 oz cold water or any cold, non-carbonated beverage, blended into a smoothie, or mixed into foods such as yogurt or apple sauce, and consumed promptly. When mixing with water stir o

Can I purchase the Visbiome Infant Drops?

We have discontinued the Visbiome Infant Drops.  Although the formula worked well, the dropper design didn’t meet our standards for user experience and overshadowed the product benefits. We will continue focusing on creating simpler, more user-friend

Do you sell probiotics for pets?

Yes, we sell probiotics for pets.  You can find our Visbiome Vet Advanced GI Care products on our website at www.visbiomevet.com.

How can I cancel my Visbiome Subscription

To cancel your subscription log into your Visbiome account using your email and password. Click on Manage Your Subscription. Scroll down below the picture of your products in your subscription and click the arrow next to Cancel subscription. Click th