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Return/RefundUpdated 4 months ago

We offer a Money-Back Guarantee program that allows for the return of one single bottle or box of product within 60 days of purchase for a refund. This allows our customers to try Visbiome without financial risk.


Please visit our website for more information regarding our Visbiome Money-Back Guarantee: https://www.visbiome.com/pages/satisfaction-program

Please complete the return authorization form online and send a copy of the form or your order confirmation email along with the return to:


ExeGi Pharma

77 Upper Rock Circle

Suite 102

Rockville, MD 20850


Send back the cheapest way in a bubble mailer envelope or small box. You do not need to send back the ice packs or extra packaging. Return shipping is non-refundable.

Return processing time is 6-8 weeks, however, we are generally able to process them in 1-2 weeks depending on volume. Once the return is processed, you will receive a refund notification email.

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